After 30 years of industry experience in the Auto Body Repair and Detail industries Jeff McCraw opened Perfection Auto Refinish in 2016. The small, 1000-square foot shop provided refinishing services primarily to the automotive dealer industry. As time went by, Perfection Auto Refinish added collision repair and detail services and quickly became known for its high-quality work to a broader audience including individual car owners. It became obvious that Perfection Auto Refinish wasn’t your typical body shop.
In early 2018, the company began to capitalize on its reputation for excellent customer service, and the result was impressive growth. In February 2018, the company relocated and opened a new, larger 12,500 Sqft. facility in the Covington Pike Auto Market Zone. Continued growth and increase in customer demand drove Perfection Auto Refinish to bring on additional resources. With over 30 years experience in business operations and rapid business expansion expertise, Rob Kabel joined as the General Manager.
Perfection Auto Refinish has also invested heavily in state-of-the-art equipment and technology, including a Col-Met 26’ Down-Draft Curing Paint Booth, the CCCOne Shop Management and Estimating Software Platform, and various computerized diagnostic tools, further it requires each employee to cross train and attend professional training as needed.
Even more outstanding, though, is Perfection Auto Refinish’s refusal to concentrate on price in a highly price-motivated industry. “We just don’t believe that the cheapest or most expensive job is necessarily the best job,” says Company Founder Jeff McCraw. “Our focus is on providing the finest in collision repair services, and on setting the standard for customer service in our industry.” It was this philosophy which led Jeff to continue to focus on quality and end results for the customer and put his customer first when insurance companies disagreed. “Our customers work hard and deserve the best in collision repair,” says Jeff. “We don’t compromise on quality. We deliver craftsmanship and satisfaction. We consider ourselves as the Artisans of Auto Body Collision Repair. Our mission is to make the customer experience easy, fast, and as cost effective as possible, but this does not mean we will shortcut your repair to make insurance companies happy.”
Highest Quality Auto Repairs in Tri-State
Perfection Auto Refinish delivers the absolute highest quality repair work in the Tri-State . We are meticulous in every detail with all the vehicles we work on and guarantee you will be happy with the results.
Hassle Free Convenience
Auto accidents are stressful and can be a big interruption to your busy life. Relax. Let us handle everything for you.